Rita
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Sep 23, 2017 at 12:53 AM
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Gender:
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Birthday:
Sep 21, 1989 (Age: 28)

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Rita

Administrator, Female, 28

Staff Member

The new beta version of Egreat A5/10 will come soon Feb 20, 2017

Rita was last seen:
Sep 23, 2017 at 12:53 AM
    1. Alex Jansen
      Alex Jansen
      Hi Rita,
      I post my question and mailed my question early concerning the VidOn software version on the A10, by accident I deleted the VidOn file on my Egreat A10. Now I'm looking for the right version VidOn but can't find it no where. Can you help me out? where can I find the right version VidOn for my A10? or can you send me this file maybe? Regards Alex
      Aug 9, 2017
      2. Rita
        Rita
        Hi Alex, please try to reset factory or force to recovery V1.2.3.0 firmware.
        Aug 10, 2017
    2. Bigpen
      Bigpen
      Hi Rita, I already know this method. The problem is that if the system has scanned the media file and selected a poster (but it is wrong match), it won't read the nfo file. How can I override the default poster?
      Aug 9, 2017
      2. Rita
        Rita
        You should correct the file name.
        Aug 10, 2017
      3. Bigpen
        Bigpen
        You didn't answer my question. There is nothing to do with the filename. I am asking if there is a way to use the user created nfo file to override the default poster selected by the system after media scanning. There are a lot of concert videos do not have the correct information in MovieBase.
        Aug 15, 2017
      4. Rita
        Rita
        I got it, because the concert posters are very few, and which need update.
        Aug 16, 2017
    3. Bigpen
      Bigpen
      how can we manually correct the wrong poster with nfo and xxx-poster.jpg?
      Aug 8, 2017
      2. Rita
        Rita
        Aug 9, 2017
    4. Nikos Priovolos
      Nikos Priovolos
      I demand an answer to my questions on firmware update and bad picture quality egreat A5
      Aug 7, 2017
      2. Rita
        Rita
        Hi Nikos, which firmware version that you are using? Did you try to clear data or reset factory ?
        Aug 7, 2017
      3. Nikos Priovolos
        Nikos Priovolos
        Hi Rita I am using 1.2.3.0 and yes I did clear data , how do I do factory reset?
        Aug 7, 2017
      4. Rita
        Rita
        Hi Nikos, please try to recovery v1.1.0.7 firmware, and then update to v1.2.3.0 and then clear data.
        Aug 7, 2017
    5. HPS61
      HPS61
      Thanks Rita
      Jul 22, 2017
    6. HPS61
      HPS61
      Ladies and gentlemen the following problem has been dived since today:
      After my Egreat A10 has connected to the Internet, the Egreat Player constantly reboots, with the statement of the player can not run, the Egreat A10twisted two times and set all the settings to factory default, as well as it automatically with the Internet Connects the player and restarts.
      Jul 19, 2017
      2. Rita
        Rita
        HPS61, please try to force recovery the new V1.2.3.0 firmware, and see will it work well back.
        Jul 20, 2017
    7. HPS61
      HPS61
      Dear ladies and the following problem has been dived since today:
      After my Egreat A10 has connected to the Internet, the Egreat Player constantly reboots, with the statement of the player can not run, the Egreat A10twisted two times and set all the settings to factory default, as well as it automatically with the Internet Connects the player and restarts.
      Please help
      Jul 19, 2017
    8. akanit
      akanit
      When will be stable. How do I set up a bored.
      Jun 28, 2017
    9. OlivierQC
      OlivierQC
      hello Rita,

      the thread about the new FW 06/16 has disappeared ?
      Jun 16, 2017
    10. The Stoka
      The Stoka
      Hello Rita

      Could you please specify the exact differences between the A5 and A10 (picture and sound quality and features) as I have bought an A5 and was considering A10 if the unit has better picture and sound quality .

      Do you have an email I can send you the movie to ?

      Yes the only problem is movie "The Assignment"

      Thanks Rita
      Jun 6, 2017
    11. The Stoka
      The Stoka
      Hello Rita

      Having trouble with the movie "The Assignment" while playing it goes to black screen then says disc is copy and rip software or playing on PC

      Also is their a quality difference between the A5 and A10 I have seen the circuit boards are different does the A10 have better picture or sound quality than the A5 ?
      Jun 6, 2017
      2. Rita
        Rita
        Hello Stoka,
        Yes, as you know A10 is more expensive than A5, and A10 does have a higher picture quality than A5.

        Regarding "The Assignment" movie, only this movie has this problem or many movie has this problem? Can other player playback well on this movie? If is it possible for you to send this movie to us for further testing? Thanks.
        Jun 6, 2017
    12. benng38
      benng38
      hi Rita, I have a question for my A10, hope you could help. Why during playback movie file, the PQ setting cannot be adjust when HDR mode is turned ON or set Auto? Even playing non HDR movie file. Thanks!
      May 22, 2017
      2. Rita
        Rita
        Hello Benng38, yes, for the player, when it is under HDR mode, it can't setting the PQ, which is depended on Hisilicon. When you setting Auto, because the player detects your TV support DHR mode, then player auto enter into HDR mode. You can set it as SDR mode by hand. Thanks.
        May 23, 2017
    13. wut123
      wut123
      Mar 6, 2017
    14. Rita
      Rita
      The new beta version of Egreat A5/10 will come soon
      Feb 20, 2017
    15. Rita
      Rita
      Egreat A5 Professional Blu-ray 4K HDR HDD Media Player
      Dec 8, 2016
      1. worachai and akanit like this.
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    Gender:
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    Birthday:
    Sep 21, 1989 (Age: 28)

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