Egreat a10 wont play hdr files

Discussion in 'A10 Enthusiast 4K HDR Blu-ray HDD Media Player.' started by shoeboxjoe, Jul 9, 2019.

  1. shoeboxjoe

    shoeboxjoe New Member

    any ideas how i can get my Egreat a10 2 play hdr files 1080p films are fined and when i put my high media a10 on with the same files it plays fine here are pictures of lines and wheat firm-where i have on

    Attached Files:

  2. Nice Monkey

    Nice Monkey Active Member

    That is a simple one. Cause you "enabled picture scaling which is not supported in combination with HDR". Just put it back to 100% and voila the picture will show up.

    I asked Egreat a long time ago to at least issue a warning when using scaling. It is caused by HW limitations and as such present in all FW versions.
    Last edited: Jul 10, 2019
    depmesh and Sanjay like this.
  3. shoeboxjoe

    shoeboxjoe New Member

    just put picture back 2 100% and its working fine thanks again
  4. Sanjay

    Sanjay Member

    HDR used to work fine but now it won't. I don't recall changing any settings, yet HDR no longer works. In fact, I don't even see an option for scaling. Where is it? The only option I see is 'scale' which only adjusts the picture area. Thanks for the help.
    Last edited: Dec 22, 2021
  5. Nice Monkey

    Nice Monkey Active Member

    I meant the 'scale "option for matching the display area. What you were looking for was probably zoom which is not implemented.

    If "scale "is used HDR does not work anymore (must be left at 100%). Solved with FW 3.x.x versions only. So seemed after all it was an Android limitation not HW.
    Last edited: Dec 23, 2021
    Sanjay likes this.
  6. Sanjay

    Sanjay Member

    I meant to use it to undo any overscan and to make sure the picture fit the display area.

    Thanks. Couldn't figure out how to reset the 'scale' back to the original setting, so did a factory reset and that solved the problem. HDR is working fine now.

    What firmware version is this? Android 7 beta? Is it any good?
  7. Nice Monkey

    Nice Monkey Active Member

    It is Android 7 final version but CN editions. These have Chinese as default and only English as a single alternative.
    Yes definitely better. Limited upgraded functionality (e.g. Music Player and APP for smartphone) but very stable and more bug free.
    Last edited: Apr 13, 2022

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