Egreat A11 Can't shut down

Discussion in 'A11 Enthusiast 4K UHD HDR Blu-ray HDD Media Player' started by Surachai, Jul 17, 2020.

  1. Surachai

    Surachai New Member

    Hello, My Egreat A11 can't to shut down to standby mode ,

    When I press the remote control to turn off the machine The status screen will close. But the device does not go to standby mode and The red indicator light does not light up Must be unplugged only. Has been like this for many days already

    Anyone has this problem, and how to fix it

    My Firmware is version
  2. rozel

    rozel Member

    Normally it takes 2 presses of the off button. 1 press should bring up a pop-up asking if you want to shut down or continue and the other press, if you do nothing else, shuts the player dowm

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