Wi-Fi /Bluetooth

Discussion in 'Suggestions for Egreat' started by Werner cools, Jul 6, 2017.

  1. Werner cools

    Werner cools New Member

    Hi,

    Bluetooth nore wifi works on my unit.
    Unit doesn't find networks and Bluetooth can't be turned on.
    Antennas are connected.
    Only ethernet cable works.

    Any support would be appreciated.
  2. Rita

    Rita Administrator Staff Member

    which model that you are having?

    1. when you connect ethernet, the WIFI can't work.
    2. Please kindly what firmware that you are using in your device. Is it the right firmware?
  3. nenito2k

    nenito2k Well-Known Member

    at least go in your modem settings and see if the modem can "see" the egreat ! do some digging
  4. Werner cools

    Werner cools New Member

    Hi,
    I'm using the latest version.
    Thanks
  5. Rita

    Rita Administrator Staff Member

    Can verything work well now?
  6. Werner cools

    Werner cools New Member

    I'm using Egreat 10

    Still not working.
    Thanks
  7. Rita

    Rita Administrator Staff Member

    Hi Werner, please check Setting-About, and check whether is it the right A10 firmware. Also, please check the V1.2.9.5 newest beta firmware of A10, and force to recovery the system, please do it as the instruction.

    Also, you need off the ethernet firstly, then can connect wifi.
  8. Werner cools

    Werner cools New Member

    None of it is working ...
  9. nenito2k

    nenito2k Well-Known Member

    hardware issue..use warranty
  10. Werner cools

    Werner cools New Member

    That's what I'm afraid for.
    The wifi nor Bluetooth worked from the beginning.
    Warranty has expired by now I'm afraid

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